Terms & Conditions

Terms and Conditions

Welcome to the mungalo.pk terms and conditions, which apply to all items ordered from mungalo.pk. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below:

Purchase of Products

When you place an order on our website we shall email you an order confirmation email. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • The identification of an error within the product information, including price or promotion
  •  If we suspect any fraudulent activity
  • In case of orders containing perishable items and the delivery location is not covered by our delivery service.

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order secure. Prices are subject to change without notice. These changes will not affect orders that have already been dispatched.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

Price & Payment

The prices mentioned on the website at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities prices do change on a daily basis. In case the prices are higher or lower on the date of delivery the difference will not be collected or refunded as the case may be at the time of the delivery of the order. The website may have some promotional offers running for some products. The promotions can be availed till the stock of the promotional product lasts.

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s

If an order is cancelled due to low stock or something & a customer has paid for the order in advance, we would be fully liable for your paid amount. While, if an order is cancelled by a customer him/herself & paid in advance, after a while a customer decides to cancel the order for some reason & requires amount back to account, charges for transfer/fees would be deducted from the customer’s amount – mungalo.pk would not be liable to pay for any charges in such case. 

Returns Policy

We guarantee to refund any item you are not completely happy with when you return it to us in sealable condition within 3 days of receipt (Except dairy or frozen items, they do not cover any return policy).

Title Retention

Any items ordered, remain our property until we receive full payment.

Product Information

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on site.

General

All rights, including copyright, in this website are owned by or licensed to the mungalo.pk. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

We have taken every care in the preparation of the content of this website.